We pride ourselves on trying to deliver excellent customer service. If you have a question, issue or some feedback for us, we would be delighted to hear from you.
For user guides on our products please visit our Care Instructions page
If you have a question about a product or a customer services enquiry, you can contact our team through any of the below and we will be delighted to try and help you:
Online Form: Just fill out the form on this page and one of our experts will get back to you quicker than you can recount pie to 53 decimal places ;-)
Live Chat: Click on the red icon in the bottom right hand corner of the page and someone will come back to you as soon as possible.
Email: Drop us a note at firstname.lastname@example.org
Telephone: +44 1803 896 847
Address: Red Original, Unit 12 Halwell Business Park, Halwell, Totnes, Devon, United Kingdom, TQ9 7LQ
Registered Company Number: 01371094
Registered Company Address: Unit B Halwell Business Park, Halwell, Totnes, Devon, United Kingdom, TQ9 7LQ
Our standard Customer service opening hours are Monday- Friday 9am-5pm GMT, but we will try and come back to you within 24 hours, even if it is outside of our normal working hours.